For the second time in just 14 months, Sally Beauty Supply suffered a breach of customer credit card information.
The Texas-based company, which runs 2,800 stores nationwide, recently announced that it is investigating reports of unusual credit card activity from customers.
"We believe it is in the best interests of our customers to alert them that we now have sufficient evidence to confirm that an illegal intrusion into our payment card systems has indeed occurred. However, we will not speculate on the scope of the intrusion as our forensics investigation is still underway," said Chris Brickman, president and CEO. "We are working diligently to address the issue and to care for any customers who may have been affected by the incident."
While the company announced that it is working with law enforcement in investigating the issue, it was unable to determine the scope or nature of the intrusion until the investigation concluded.
Brickman, in the statement, assured customers that they are a top priority and that he regrets any frustration or inconvenience the hack may have caused them. He encouraged customers to monitor their credit card statements and report any suspicious activity to the company.
Customers will not be responsible for any fraudulent charges, according to Brickman.
Sally Beauty Supply had a similar breach occur in March of 2014, which nearly 25,000 customers had their information compromised through a hack. At the time, the company mitigated the breach by offering one free year of credit monitoring and identity-theft protection to customers who were affected in the incident.
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