Though technology is changing many industries, many restaurants still have a long way to go in improving the customer experience. True innovation will require better card processing software as well as a strong focus on hardware that meets PCI standards and keeps user credit card data safe. For various industries, embracing the promise of new tech will be key for being more functional in the modern commerce landscape.
In a January interview with Hospitality Technology, Software Advice's Justin Guinn discussed some of the considerations that go into POS selection. As he said, it's a decision with the potential to impact a restaurant in many ways.
"We hear all the time that choosing a POS system feels like a very overwhelming process," he said. "With all the different options on the market today, there can be a lot of pressure to select the 'right one' that will work for the front-of-house and back-of-house staff."
In addition, Small Business Trends listed some of the ways in which restaurants can improve in the coming years through smarter use of tech. One of the items on this list is the growth of POS importance for eateries on this level.
The source said that better POS options could integrate with mobile technology and give businesses a way to ease transactions for users. Incorporating analytics and other intelligent technology will also leave restaurants with a way to harness user data for better delivery.
Getting a new credit card processing program can help fill a hole for restaurant owners who need to adopt a secure method for handling card data.