Verifone's PCCharge system was long a preferred choice of smaller merchants because of its many attractive factors. Ease of use, lack of a need to purchase and configure substantial amounts of external hardware, the ability to base the system on existing computers and other benefits all played into its popularity. Unfortunately, with support for PCCharge withdrawn in the face of issues with EMV compliance and Verifone's decision to focus on other products, small businesses need to prioritize a change from this card processing software to a more modern and secure alternative.
Why should businesses look past PCCharge? There are a number of reasons, including:
Lack of support and future upgrades
"PCCharge is no longer supported by Verifone."
PCCharge is no longer supported by Verifone. What does that mean for businesses? Technical issues that may have once been solved quickly through the support provided by Verifone can now linger, persist and grow worse over time. The lack of any official troubleshooting or expert guidance means PCCharge is vulnerable to a wide variety of issues that arise as other parts of a small business's IT infrastructure are upgraded, swapped out and otherwise changed.
Continuing to use any technology that is not supported by the provider is a risk for businesses. When it comes to the vital systems that handle credit and debit card payments, taking such a chance can lead to negative results in terms of efficiently processing transactions and keeping the related information secure.
Substantial security issues
The EMV standard has been in place for nearly all businesses, large and small, for close to two years. One factor behind the end of support and development for PCCharge was the need for the system to meet EMV regulations. That means businesses continuing to use this Verifone system are putting themselves at risk in terms of fraud concerns and associated financial consequences.
PCCharge is also no longer compliant with the Payment Card Industry Data Security Standard and the Payment Application Data Security Standard, which presents similar issues for businesses. A lack of compliance in this case means security issues.
Additionally, the system isn't in line with the latest changes to Secure Hash Algorithm 2, part of the Transport Layer Security protocol. That means further security issues – the last thing a business wants to deal with when it comes to payments.