Business owners and hotel managers may have unrealistic ideas of POS security threats. Though it can sometimes seem like the danger arises all at once, in reality, hackers can inject malware into a system and cause lasting damage for long periods of time. Hutton Hotel recently announced a possible breach in a special notice to its customers.
According to this statement, the Nashville, Tennesee-based business is now taking greater steps to safeguard data, including working with multiple payment processing devices. The source grouped possible victims into two categories.
Customers who used payment cards at the hotel's food and beverage outlets may be at risk if they made purchases between either September 19, 2012 and January 15 , 2016, or from August 12, 2015 to June 10, 2016. By comparison, hotel users were only included in one range, between September 19, 2012 and April 16, 2015.
The criminals in this case used software to possibly compromise the hotel's payments processor and obtain user data, including account numbers, card expiration dates and verification codes. Hutton assured customers that it would monitor possibly affected cards closely.
This is only one of multiple recent instances of hotels targeted by criminals. At the end of August, the Credit Union Times reported a breach for Millennium Hotels & Resorts North America that included 5,000 cards maximum across the United States. The same article also mentioned Noble House Hotels and Resorts, another chain reacting to card-related problems.
Using verified card processing software can make hospitality businesses feel better about their own security status, and also please an increasingly wary customer base. Contact us to learn more.