With recent events relating to card fraud coming to light, merchants may be more concerned than ever as to what the best means of conducting safe business transactions are. How should one go about protecting themselves without scaring customers away? While it's hard to distil the answer into anything simple, one principle owners and operators can take to heart is that of keeping a strong and constant vigilance about their systems.
This comes in part from a recent article posted on Restaurant.org that highlights practices that many users of credit card processing could observe. These include basic tips, such as utilizing what it calls "real-time" monitoring to lower the chance of an attack. Along similar lines, it also suggests making sure that there are customer service representatives in the works ready at any hour of the day to respond to reports of stolen data.
It could potentially seem like overkill to have this much of a focus on something which may not happen, but as the saying goes, it's definitely better to have and not need than the opposite. Businesses should endeavor to pursue the best, most protected networks, and there are fortunately various tools that exist to help them, including regulations and standards they can follow to keep a bead on information and policies that might affect them in the future.
Even if a fraud event or data breach seems like a one-time occurrence, it can be indicative of a wider problem somewhere along the line, either within the software chosen by the operator or the company providing it. POS card processing is a practice that necessitates several relationships (seller and buyer, buyer and system provider, etc.) and maintaining a level of trust in those relationships can help keep good security habits and better results a priority.