[Error DATAWIRE] 1=Invalid ID(s)::VXN Error, ID(s) specified cannot be authenticated 2=Invalid Packet ID::VXN Error, Packet ID mismatch in request and response 6=Invalid Session Context::VXN Error, Session context invalid for the transaction 8=Network Error::VXN Error, Request can not be processed 9=Send Error::VXN Error, Error during request transmission 10=Receive Error::VXN Error, Error during response reception 11=Timeout Error::VXN Error, Transaction timed out 12=Invalid Request::VXN Error, Request packet can not be processed or decrypted 13=Bad DID Reg::Auth Failed, VXN Error, ID(s) provided do not match 14=Null Query::VXN Error, Query is null-filled 30=No Memory::VXN Error, Not enough memory 35=Invalid Service Name::VXN Error, Service name is invalid 40=Service Unavail::VXN Error, Service unavailable 41=XML Error::VXN Error, Send/receive failed due to XML error 42=HTTP Error::VXN Error, Send/receive failed due to HTTP access error 43=Internet Error::VXN Error, Send/receive failed due to internet error 44=Incorrect URL(s)::VXN Error, Incorrect URL format 45=No Service::VXN Error, URL unavailable for service 46=XML Parse Error::VXN Error, Cannot create XML parser 47=Request Overflow::VXN Error, Request too long 48=Incorrect Response::VXN Error, Response format error 51=Response Overflow::VXN Error, Response too long 52=Internet Timeout::VXN Error, Internet timed out 53=Send Error::VXN Error, Error when sending request 54=Receive Error::VXN Error, Error when receiving response 55=Retry Registration::VXN Error, Registration not complete 56=Duplicate Registration::VXN Error, Registration ticket already exists 57=Registration Failed::VXN Error, Registration failed, contact Datawire 58=Access Denied::VXN Error, Merchant already registered 59=MID/TID Incorrect::VXN Error, Incorrect MID/TID provided 60=Data Not Found::VXN Error, Data not in provisioning database 62=Invalid SSL Cert::VXN Error, Invalid SSL certificate from the server 200=Host Busy::VXN Error, Host busy, try again later 201=Host Unavail::VXN Error, Host not available 202=Host Conn Err::VXN Error, Cannot connect to host 203=Host Drop::VXN Error, Host disconnected during transaction 204=Host Comm Error::VXN Error, Host communication error 205=No Response::VXN Error, No response from host 206=Host Send Error::VXN Error, Cannot send to host, connection broken 405=Vxn Timeout::VXN Error, Vxn network timed out 505=Network Error::VXN Error, Vxn network error [Error DLL.FDCIPNNORTH] 50001=Invalid DID::Invalid DID specified. 50002=Invalid Packet ID::Invalid Packet ID. 50003=Invalid Dst IP::Invalid Destination IP. 50004=Invalid Dst Port::Invalid Destination Port. 50005=Invalid Data Len::Invalid Data Length. 50006=Invalid Session ID::Invalid Session ID. 50007=Socket Error::Socket Error. 50008=Network Error::Network Error. 50009=Send Error::Send Error. 50010=Receive Error::Receive Error. 50011=Response Timed Out::Response Timed Out. 50012=Insane Packet::Insane Packet. 50013=Auth Error DID::Authentication Error Invalid DID. 50014=Query Parameter Is NULL::Query Parameter Is NULL. 50015=Response Parameter Is NULL::Reponse Parameter Is NULL. 50016=Server Not Available::Server Not Available At Specified IP Address and Port. 50030=Not Enough Memory::Not Enough Memory. 50035=Invalid Service Name::Invalid Service Name. 50037=Session Error::Session with Given ID Already Exists. 50038=SDC Unavail::Service Discovery Not Available. 50040=Service Unavail::Service Not Available. 50200=Host Busy::Host Busy. 50201=Host Unavail::Host Not Available. 50202=No Connection::Unable to Connect to the Host. 50203=Host Disconnect::Host Disconnected in Transaction. 50204=Unknown Host Error::Unknown Host Communication Error. 50205=No Response::Unable to Get Response from Host. 50206=Cannot Send::Unable to Send to Host. 50999=Datawire Internal Net Error::Datawire Internal Network Error ;_Redirect=Error DATAWIRE [Error VXN.FDCIPNNORTH] _Redirect=Error DATAWIRE [Error VXN.GLOBALVXN] _Redirect=Error DATAWIRE [Error VXN.VALUELINKVXN] _Redirect=Error DATAWIRE [Error VAL] 01=Denied, Insufficient funds 02=Denied, Account Closed 03=Denied, Unknown account 04=Denied, Inactive account 05=Denied, Expired card 06=Denied, Invalid transaction code 07=Denied, Invalid merchant 08=Denied, Already active 09=Denied, System error 10=Denied, Lost or stolen card 11=Denied, Not lost or stolen card 12=Denied, Invalid transaction format 15=Denied, Bad mag-stripe 16=Denied, Incorrect location 17=Denied, Max balanace exceeded 18=Denied, Invalid amount 19=Denied, Invalid clerk 20=Denied, Invalid password 21=Denied, Invalid new password 22=Denied, Exceeded account reload 23=Denied, Password retry exceeded 26=Denied, Incorrect transaction version 27=Denied, Request not permitted by account 28=Denied, Request not permitted by merchant 29=Denied, Bad reply date 30=Denied, Bad check sum 31=Denied, Balance not available 32=Denied, Account locked 33=Denied, No previous transaction 34=Denied, Already reversed 35=Denied, Generic denial 36=Denied, Bad authorization code 37=Denied, Too many transactions requested 38=Denied, No transactions available. 39=Denied, Transaction history not available 40=Denied, New password required. 41=Denied, Invalid status change 42=Denied, Void of activation after account activity. 43=Denied, No phone service 44=Denied, Internet access disabled 45=Denied, Bad EAN 46=Denied, Bad merchant key 47=Denied, Promotions not matching 48=Denied, Invalid trans source 49=Denied, Acct already linked 50=Denied, Acct not in inactive state 54=Denied, Currency/international flag conflict 55=Denied, Invalid currency 56=Denied, Request not international 57=Denied, Currency conversion error [Error SVI] 01=Approval::Transaction was successful 02=Inactive card::Card in database but not an active status 03=Invalid card number::Card does not pass MOD-10 algorithm 04=Invalid transaction code::Transaction code is not in valid range 05=Insufficient funds::Card working balance is insufficient 06=No previous authorizations::Transaction to cancel not found 07=Invalid message::Table locked or unrecoverable error (retry transaction) 08=No card found::Card number not found in SVS Transaction History 09=Outstanding preauth::Card working balance minus outstanding authorization amount is insufficient 10=No preauth::Pre-authorization completion fails due to no pre-authorization 11=Not used::Not used 12=Not used::Not used 13=Over reload $ limit::Maximum amount for a single reload exceeded 14=Over balance limit::Reload would increase card working balance over limit 15=Shut down::Authorization server is shut down 16=Invalid card status::Card activation attempted on status other than inactive 17=Unknown store code::Store number not valid for merchant 18=Over reload # limit::Number of reload over limit 19=Invalid CVV::CVV failed decryption 20=Invalid PIN number::Invalid PIN Number 21=Card already issued::Issue Gift Card Transaction used on a card that has already been reloaded 22=Card not issued::Card Reload Transaction used on a card that has not been issued 23=Card already used::Reversal/Cancel Transaction attempted on Issue gift card after card has been used 24=Manual trans not allowed::Manual transactions (no CVV) not allowed on this BIN Range 25=Mag stripe read not valid::Non manual transactions (valid CVV) not allowed on this BIN range 26=Trans type unknown::Transaction type has not been set up on this BIN Range 27=Invalid tender type::Tender type submitted was not valid 28=Invalid customer type::Customer type submitted was not valid 29=PIN locked::PIN has been locked due to a velocity check 30=Over redemption limit::Transaction will exceed the maximum number of redemptions allowed for this card 31=Invalid currency code::Currency code provided is not supported [Error AMI] 01=Referral::Referral 02=Invalid referral queue::Please call with referral queue number 03=Bad SE Number::Bad SE (Merchant) Number 12=Bad processing code::Bad processing code 13=Bad amount::Bad amount 14=Bad Cardholder info::Bad Cardholder account information 19=Edit error::Edit error 25=Invalid Terminal::Terminal not identified or inactive 30=Edit error::Edit error 51=Credit denied::Credit denied 58=Invalid service::Invalid service 76=Bad descriptor code::Bad descriptor code 77=Close batch error::Close batch error 78=Old ROC not found::Old ROC not found 79=Batch already open::Batch already open 82=No SOC slots ID::No SOC slots identified 85=Batch not found::Batch not found 91=System Unavailable::System not available 94=Duplicate sequence number::Duplicate sequence number 95=Bad reconciliation::Bad reconciliation - Send detail 96=Misc.processing error::Misc.processing error AA=Card capture type invalid::Card capture type invalid [Context Error] Dup=Error: 1000 - Duplicate Batch ID.%>Description:%Every batch must have a unique Batch ID by which the processor can identify it.%The Batch ID submitted by last batch has already been used%>Solution:%WARNING: IF you have ever settled a batch with this setup%It is VERY POSSIBLE that the batch has already been settled. It is recommended to call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to confirm that they%have not already received this batch%If they did - call your dealer to remove the pending transactions.%If you NEVER settled a batch with this setup or%already confirmed that the processor has not received the batch:%1) Select "Configuration->*Settlement Configuration*".%2) Increment "Batch ID" under "Current Batch Info".%>If not resolved by steps above:%Call the processor to obtain correct Batch ID. UPLOAD ERR=Error: 1000 - Upload Error%>Potential Causes:%Every batch must have a unique Batch ID by which the processor can identify it.%The Batch ID submitted by last batch has already been used%>Solution:%WARNING: IF you have ever settled a batch with this setup%It is VERY POSSIBLE that the batch has already been settled. It is recommended to call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to confirm that they%have not already received this batch%If they did - call your dealer to remove the pending transactions.%If you NEVER settled a batch with this setup or%already confirmed that the processor has not received the batch:%1) Select "Configuration->*Settlement Configuration*".%2) Increment "Batch ID" under "Current Batch Info".%>If not resolved by steps above:%Call the processor to obtain correct Batch ID.%NOTE: This error may also be caused by improperly setup Discover card or recently changed phone number. HOLD=Error: 1001 - Suspended card.%>Description:%Card is suspended by the bank due to suspected fraudulent activity.%>Solution:%It is recommended to hold the card and call the bank to resolve the issue. PICK UP CARD=Error: 1001 - Suspended card.%>Description:%Card is suspended by the bank due to suspected fraudulent activity.%>Solution:%It is recommended to hold the card and call the bank to resolve the issue. REFER=Error: 1002 - Declined card.%>Description:%Card is declined by the bank due to suspected fraudulent activity.%>Solution:%Call the bank to resolve the issue. Key Mismatch=Error:1003 - Software not licensed.%>Description:%The software license has been invalidated or the software is not licensed.% License is attached to merchant information. Any change invalidates the license%Solution:%Contact your dealer (http://911software.com/Dealers.htm) to license the software Retry=Error:1004 - Retry Transaction.%>Description:%Transaction failed.%The likely reasons are communication failure or incorrect communication setup such as incorrect communication type or phone numbers.%Solution: try the transaction, again.%If not successful after several retries - contact your dealer (http://911software.com/Dealers.htm) for resolution%If the failed transaction is a batch,%it is recommended to call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to confirm that they%have not received a duplicate batch. NO ENQ=Error:1005 - No Valid Response From Processor.%>Description:%Transaction did not recieve a valid response from the processor.%The likely reasons are communication failure or incorrect communication setup such as incorrect communication type or phone numbers.%Solution: try the transaction, again.%If not successful after several retries - contact your dealer (http://911software.com/Dealers.htm) for resolution%If the failed transaction is a batch,%it is recommended to call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to confirm that they%have not received a duplicate batch. AUTH TYPE=Error:1006 - Bad Card Type in a Batch.%>Description:%One of the cards in the batch was rejected by the processor.%Most common cause is that particular type of card is not enabled for the account%Most common rejected card types are AMEX and Discover,%because the processor has to route that traffic on to AMEX/Discover clearing houses%and sometimes that routing is not setup%>Solution:%In CreditLine Manager:%Go to View->View/Modify Batch. Click Select All. Unselect the offending Rec# (first column)%Click Batch - repeat for all offending transactions if there is more than one%Alternatively, you can void the offending transactions and force them (Command->Forced Auth)%after calling the bank to get an authorization code%After you batch all transactions except the rejected ones% - call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to enable the card type AUTH SOURCE=Error:1006 - Bad Card Type in a Batch.%>Description:%One of the cards in the batch was rejected by the processor.%Most common cause is that particular type of card is not enabled for the account%Most common rejected card types are AMEX and Discover,%because the processor has to route that traffic on to AMEX/Discover clearing houses%and sometimes that routing is not setup%>Solution:%In CreditLine Manager:%Go to View->View/Modify Batch. Click Select All. Unselect the offending Rec# (first column)%Click Batch - repeat for all offending transactions if there is more than one%Alternatively, you can void the offending transactions and force them (Command->Forced Auth)%after calling the bank to get an authorization code%After you batch all transactions except the rejected ones% - call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to enable the card type AUTH SRC=Error:1006 - Bad Card Type in a Batch.%>Description:%One of the cards in the batch was rejected by the processor.%Most common cause is that particular type of card is not enabled for the account%Most common rejected card types are AMEX and Discover,%because the processor has to route that traffic on to AMEX/Discover clearing houses%and sometimes that routing is not setup%>Solution:%In CreditLine Manager:%Go to View->View/Modify Batch. Click Select All. Unselect the offending Rec# (first column)%Click Batch - repeat for all offending transactions if there is more than one%Alternatively, you can void the offending transactions and force them (Command->Forced Auth)%after calling the bank to get an authorization code%After you batch all transactions except the rejected ones% - call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to enable the card type D18=Error:1006 - Bad Card Type in a Batch.%>Description:%One of the cards in the batch was rejected by the processor.%Most common cause is that particular type of card is not enabled for the account%Most common rejected card types are AMEX and Discover,%because the processor has to route that traffic on to AMEX/Discover clearing houses%and sometimes that routing is not setup%>Solution:%In CreditLine Manager:%Go to View->View/Modify Batch. Click Select All. Unselect the offending Rec# (first column)%Click Batch - repeat for all offending transactions if there is more than one%Alternatively, you can void the offending transactions and force them (Command->Forced Auth)%after calling the bank to get an authorization code%After you batch all transactions except the rejected ones% - call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to enable the card type UNAUTH TRAN=Error:1007 - Bad Card Type.%>Description:%The card was rejected by the processor.%Most common cause is that particular type of card is not enabled for the account%Most common rejected card types are AMEX and Discover,%because the processor has to route that traffic on to AMEX/Discover clearing houses%and sometimes that routing is not setup%>Solution:%Call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to enable the card type NOT SUP=Error:1007 - Bad Card Type.%>Description:%The card was rejected by the processor.%Most common cause is that particular type of card is not enabled for the account%Most common rejected card types are AMEX and Discover,%because the processor has to route that traffic on to AMEX/Discover clearing houses%and sometimes that routing is not setup%>Solution:%Call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to enable the card type INV ACC=Error:1007 - Bad Card Type.%>Description:%The card was rejected by the processor.%Most common cause is that particular type of card is not enabled for the account%Most common rejected card types are AMEX and Discover,%because the processor has to route that traffic on to AMEX/Discover clearing houses%and sometimes that routing is not setup%>Solution:%Call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to enable the card type CALL ERR 12=Error:1007 - Bad Card Type.%>Description:%The card was rejected by the processor.%Most common cause is that particular type of card is not enabled for the account%Most common rejected card types are AMEX and Discover,%because the processor has to route that traffic on to AMEX/Discover clearing houses%and sometimes that routing is not setup%>Solution:%Call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to enable the card type INV MSG FORM=Error:1007 - Bad Card Type.%>Description:%The card was rejected by the processor.%Most common cause is that particular type of card is not enabled for the account%Most common rejected card types are AMEX and Discover,%because the processor has to route that traffic on to AMEX/Discover clearing houses%and sometimes that routing is not setup%>Solution:%Call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to enable the card type Inv Term=Error:1008 - Invalid Terminal ID%>Description:%Invalid Terminal ID was setup for this merchant. If this happens only for certain type of cards such AMEX and Discover% Call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to enable the card type Store ID=Error:1009 - Invalid Store ID%>Description:%Invalid Store ID was setup for this merchant.%>Solution:%For Vital type settlement check that Terminal Identification does not have any letters in it%Replace 'V' or other letter with a '0'. For instance, 'V5512257' -> '05512257'.%Also, In the setup, Merchant ID <= 16 means 16 or less digits - DO NOT pad with zeros, even if there is less than 16 digits%The other thing to check is if there are any fields that are completely '0' put a '1' at the end.%For instance if Location Number is 00000 make it 00001.%If all else fails - call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to go over your setup. CLIENT NOT FOUND=Error:1009 - Invalid Client ID%>Description:%Invalid Client ID was setup for this merchant.%>Solution:%For Vital type settlement check that Terminal Identification does not have any letters in it%Replace 'V' or other letter with a '0'. For instance, 'V5512257' -> '05512257'.%Also, In the setup, Merchant ID <= 16 means 16 or less digits - DO NOT pad with zeros, even if there is less than 16 digits%The other thing to check is if there are any fields that are completely '0' put a '1' at the end.%For instance if Location Number is 00000 make it 00001.%If all else fails - call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to go over your setup. Transm Failed=Error:1010 - Failed connection to the processor.%>Description:%For IP connections: this error means that either the internet connectivity or the processor is down or overloaded.%The likely reasons are communication failure or incorrect communication setup%such as incorrect communication type or phone numbers.%>Solution:%Check if you can access any web site using a browser.%If you cannot - the fault is with your internet provider.%If you are using a firewall, check that the correct port is open.%The ports are listed here: http://911software.com -> Support->Processor Setup - click on your processor name under IP Enabled Processors. INV TRAN CODE=Error:1011 - The merchant account was setup as HOST based, not TERMINAL based.%>Solution:%Please contact your processor (http://911software.com -> Support->Processor Support Contact List)%and ask them to change the account type to TERMINAL BASED INV TRAN TYPE=Error:1011 - The merchant account was setup as HOST based, not TERMINAL based.%>Solution:%Please contact your processor (http://911software.com -> Support->Processor Support Contact List)%and ask them to change the account type to TERMINAL BASED Host Disc=Error: 1012 - Host Disconnected%>Description:%Usually a setup problem.%If it's an IP setup it could be that we do not support IP, only dial-up for this processor, or the wrong processor type, for instance LYNK IP setup as VITAL IP.%>Solution:%Call the processor support (http://911software.com -> Support->Processor Support Contact List)%to make sure that the account is setup correctly Bad Bin=Error: 1012 - Bad Bin Number%>Description:%Usually a setup problem.%If it's an IP setup it could be that we do not support IP, only dial-up for this processor, or the wrong processor type, for instance LYNK IP setup as VITAL IP.%>Solution:%Call Otherwise the Acquirer Bin Number could be specified incorrectly%>Solution:%Call the processor support (http://911software.com -> Support->Processor Support Contact List)%to make sure that the account is setup correctly Interleave=Error: 1013 - Incorrect Account Type%>Solution:%First, please check that the Connection Setup matches the Processor.%For instance, in general Paymentech IP should not go through VITALSSL.%In majority of the cases the merchant account is not setup for 911Software CreditLine or not setup correctly.%For instance, it can be setup as an E-Commerce account.%>Solution:%Call the processor support (http://911software.com -> Support->Processor Support Contact List)%to make sure that the account is setup correctly. INV MER=Error: 1014 - Invalid Merchant ID%>Solution:%Check that the Settlement and Authorization setup are the same and are CORRECT.%Check connection info and phone numbers, if applicable%>If all else fails,% call the processor support (http://911software.com -> Support->Processor Support Contact List)to resolve. AMEX NOT=Error:1006 - AMEX Not Enabled.%>Description:%The AMEX card was rejected by the processor.%Most common cause is that particular type of card is not enabled for the account by the processor%Most common rejected card types are AMEX and Discover,%because the processor has to route that traffic on to AMEX/Discover clearing houses%and sometimes that routing is not setup%>Solution:%Call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to enable the card type BUSY=Error:1015 - Phone Line Is Busy.%>Description:%The phone line is returning a busy signal to the modem.%It could be that the phone line is in use or the processor is busy%>Solution:%Check your phone line. If you can get a dial tone then wait and try again.% The processor usually comes back online within minutes. Also, you may want to check the processor phone numbers% stored in the authorization and settlement setup INV RESP=Error: 1016 - Invalid Response Received from Processor%If this is a setup that has been working this could be a temporary glitch.%For new setups it is most likely a bad configuration issue.>Solution:%First, please check that the Connection Setup matches the Processor.%For instance, in general Paymentech IP should not go through VITALSSL.%In majority of the cases the merchant account is not setup for 911Software CreditLine or not setup correctly.%For instance, it can be setup as an E-Commerce account.%>Solution:%Call the processor support (http://911software.com -> Support->Processor Support Contact List)%to make sure that the account is setup correctly. DIAL TONE=Error:1017 - No Dial Tone.%>Description:%There is no dial tone on the phone line.%It could be that the phone line is in use or the phone is off the hook%>Solution:%Check your phone line. You may want to check with a regular phone. DECLINE=Error:1018 - Card Declined.%>Description:%The bank or the processor declined to process the card%It could be that the card is either over the limit or some of the information supplied such the expiration date does not match%>Solution:%Call the bank to check on the card NOT ALLOW=Error:1019 - Card Type Not Setup.%>Description:%The card was rejected by the processor.%Most common cause is that particular type of card is not enabled for the account%Most common rejected card types are AMEX and Discover,%because the processor has to route that traffic on to AMEX/Discover clearing houses%and sometimes that routing is not setup%>Solution:%Call the processor (http://911software.com/ -> Support -> Processor Support Contact List) to enable the card type ACI=Error: 1101 - VITAL - Incorrect Acquirer Bin%>Description:%Usually indicated a problem with Acquirer BIN.%>Solution:%Check that the Settlement Acquirer BIN and Authorization Acquirer BIN are the same and are CORRECT.%Check connection info and phone numbers, if applicable%>If all else fails,% call the processor support (http://911software.com -> Support->Processor Support Contact List)to resolve. RE-ENTER=Error: 1102 - VITAL - RE-Enter transaction%>Description:%Usually indicated a problem with the setup, such as incorrect Time Zone.%>Solution:%Take sure to check both the Authorization and Settlement%Check connection info and phone numbers, if applicable%>If all else fails,% call the processor support (http://911software.com -> Support->Processor Support Contact List)to resolve. FAILURE HV=Error: 1103 - VITAL - Incorrect Acquirer Bin%>Description:%Usually indicated a problem with the setup such as Acquirer BIN.%>Solution:%Check that the Settlement and Authorization setup are the same and are CORRECT.%Check connection info and phone numbers, if applicable%>If all else fails,% call the processor support (http://911software.com -> Support->Processor Support Contact List)to resolve. FAILURE CV=Error:1104 - VITAL - Card Type Not Setup.%>Description:%The card was rejected by the processor.%Most common cause is that particular type of card is not enabled for the account%Most common rejected card types are AMEX and Discover,%because the processor has to route that traffic on to AMEX/Discover clearing houses%and sometimes that routing is not setup%>Solution:%Call the processor (http://911software.com/ -> Support -> Processor Support Contact List) to enable the card type 412=Error: 1201 - Paymentech - BAD SETUP%>Description:%Usually indicated a problem with user name and password or a wrong Terminal ID number or a mismatch between the authorization and settlement merchant ids.%>Solution:%Check that the Settlement and Authorization setup are the same and are CORRECT.%Check connection info and phone numbers, if applicable%>If all else fails,% call the processor support (http://911software.com -> Support->Processor Support Contact List)to resolve. Invalid DID=Error: 1202 - FDC - Invalid Datawire ID%>Description:%FDC uses Datawire to process internet transactions%The Datawire ID is not correct.%>Solution:%Call Datawire support (http://911software.com -> Support->Processor Support Contact List)to resolve. USERNAME=Error: 1203 - Invalid User Name%>Description:%Invalid User Name and/or Password for this Merchant ID/Terminal ID%>Solution:%Call processor support (http://911software.com -> Support->Processor Support Contact List)to resolve. 50999=Error: 1204 - FDC - Datawire Internal Network Error%>%Solution:%Call Datawire PC Processor support (http://911software.com -> Support->Processor Support Contact List)to resolve. Internal=Error: 1204 - FDC - Internal Network Error%>%Solution:%Call PC Processor support (http://911software.com -> Support->Processor Support Contact List)to resolve. Bad DID Reg=Error:1205 - Datawire - Registration Error%>Description:%Datawire Registration Failed%No DID was received.%>Solution:%Call Datawire (http://911software.com -> Support->Processor PC Support) to troubleshoot. Check merchant setup data. Access Denied=Error:1206 - Datawire - Registration Error%>Description:%Datawire ID Already Registered%%>Solution:%Call Datawire (http://911software.com -> Support->Processor PC Support) to troubleshoot. %Ask them to reset DID and re-register. Error 11=Error: 1301 - Lynk - BAD SETUP%>Description:%Usually indicated a problem with Merchant or Terminal ID.%>Solution:%Call the processor support (http://911software.com -> Support->Processor Support Contact List%to check the setup. 401 UNAUTH=Error: 1401 - Fifth/Third - BAD USER ID/PASSWORD%>Description:%The user ID and password and not correct.%User ID and Password are the same for all merchants and can be obtained from 911 Software by the dealer.%>Solution:%Contact your dealer for correct user name and password. CALL=Error: 1001 - Suspended card.%>Description:%Card is suspended by the bank due to suspected fraudulent activity or other factors.%>Solution:%Call the bank to resolve the issue. FAILURE=Error: 9002 - Incorrect account setup%>Solution:%Check that the Settlement and Authorization setup are the same and are CORRECT.%Check connection info and phone numbers, if applicable%>If all else fails,% call the processor support (http://911software.com -> Support->Processor Support Contact List)to resolve. AP=Error: 9000 - Incorrect Account type%>Solution:%Call the processor support (http://911software.com -> Support->Processor Support Contact List)to make sure that the account is setup for "Auth and Fund" (EDC Service Type 7),%not just "Auth" (EDC Service Type 0) REC#0=Error:9001 - Incorrect account setup%>Solution:%Check that the Settlement and Authorization setup are the same and are CORRECT.%Check connection info and phone numbers, if applicable. Check Acquirer BIN and other parameters%>If all else fails,% call the processor support (http://911software.com -> Support->Processor Support Contact List)to resolve. REC#=Error:9002 - Bad Record in a Batch.%>Description:%One of the cards in the batch was rejected by the processor.%Most common cause is that particular type of card is not enabled for the account%Most common rejected card types are AMEX and Discover,%because the processor has to route that traffic on to AMEX/Discover clearing houses%and sometimes that routing is not setup%>Solution:%In CreditLine Manager:%Go to View->View/Modify Batch. Click Select All. Unselect the offending Rec# (first column)%Click Batch - repeat for all offending transactions if there is more than one%Alternatively, you can void the offending transactions and force them (Command->Forced Auth)%after calling the bank to get an authorization code%After you batch all transactions except the rejected ones% - call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to enable the card type USED AUTH=Error: 10?? - Auth Code Already Batched%>Potential Causes:%Auth Code already used in previous batch. Duplicate Batch Is Possible. %>Solution:%It is recommended to call the processor (http://911software.com/doc/Setup/Processor/Processor_sup_contacts.htm) to confirm that they%have not already received this batch%If they did - call your dealer to remove the pending transactions. Unrecog=Unrecognized Card Type.%>Description:%Card ranges setup in CreditLine Authorization %Configuration do not cover the card number. %If the error goes away after scanning the same card a few times, %this indicates that your scanner is not reliable %and needs to be replaced.