If a waiter informs you that their credit card machine is broken and they have to use another one, don't trust them.
With the implementation date of EMV on the horizon, credit card fraudsters are upping their use of current tactics while they can before the new credit technology nullifies them. A new scam popped up in South Africa that has the potential to be borrowed by criminals stateside.
Police in a western Cape Town community recently confiscated point of sale equipment from restaurants and shopping centers in the area that had been hacked to work as a credit card skimmer.
According to police officials speaking with News24, software loaded onto a normal point of sale machine can allow it to work as normal while storing the information of all the cards that pass through the device, waiting for retrieval at a later time.
Typically, skimmers were hardware that were installed over a credit card readers. To those who are aware of their dangers, skimmers can be easy to spot, but by changing the underlying software in the existing equipment, they become virtually undetectable.
One positive note that police officers found is that managers of the establishments where the devices were found were not involved in the scam. The culprits were waiters or sales clerks who were paid by criminals to install the software and obtain the credit information.
If a waiter ever tells you that a device is broken, police recommended asking to see a manager before your card is processed. When speaking with a manager, ask them to confirm that the first device is broken and that the new device is owned by the establishment. Afterwards, check your receipt. If it doesn't accurately reflect your purchase or the store's information, call your credit card company immediately.
If you own your own business and are in need of credit card processing software to better protect your customers' finances, be sure to contact 911 Software today.