Setup Guide

Product: 911Software CreditLine

v 1.2 12/22/04

IMPORTANT: Please read Processor Setup for additional Processor Setup Information

Step 1: Open CreditLine Manager

Select Start->Programs->911 Software->CreditLine->CreditLine Manager

 

 

The following dialogs are opened from "Configurations" menu.

 

Step 2: Business Information

Click "Configurations" -> "Business Configuration"

Fill in your business name, address and  phone number. Credit Line number is optional and is for reference only.

To reset the entire configuration, including card setups to defaults check Reset Config checkbox.

Click  "Ok" to save "Business Setup" dialog.

Step 3: Connection Configuration

IMPORTANT: Please read Processor Setup for specific Processor Connection Setup Information

Click "Configurations" -> "Connection Configuration"

IP  Connection

CreditLine Server supports multiple modems. However, for direct internet connection (TCP/DLL/CGI/etc) only line#1 is used

Click "Edit"

 

Optional Dial-UP Connection

If you are using a dial-up modem rather than direct internet connection you can set it up in Modem Setup dialog like so:

Note: Dial Timeout value of 0 is default timeout of 25 seconds.  If you have a valid reason to change this field make sure it gives the modem sufficient time to connect (at least 15 seconds), otherwise you will create connection problems.

Click  "Ok" to save "Modem Setup" dialog.

Click  "Close" to exit  "Modem Configuration" dialog.

Step 4: Processor Setup

IMPORTANT: Please read Processor Setup for specific Processor Connection Setup Information

Processor Setup Sheets

You can download the Setup Sheets in PDF format here

Alternatively, you may print a Setup Sheet to fax to your processor or merchant account sales rep.

1) From the CreditLine Manager Main Menu  Click "Reports"->"Setup Sheets".  

2) Select your processor from the Processors List and click OK

 Note: your processor may provide you with additional information that is not mentioned on the setup sheets such as User Name and Password for the IP setup.

 

Multiple Merchant Account Setup

If you are planning to use a single CreditLine Server to process through several merchant accounts, please see Multiple Merchant Account Setup Guide

 

Authorization Configuration

    a) Accepted Cards

Click "Configurations" -> "Authorization Configuration"

Select "VISA" and click "Edit"

Make sure "Card is Accepted" is CHECKED (YES).

Click  "Ok" to save "Authorization Parameters" dialog.

REPEAT THIS STEP for EVERY card that you intend to accept and make sure that "Card is Accepted" is CHECKED (YES).

Note: Custom cards can also be defined with the Ranges

 

    b) Authorization Setup

Click "Configurations" -> "Authorization Configuration"

Select "VISA" and click "Edit"

 

Make sure "Card is Accepted" and "Apply to All" are both CHECKED (YES)

DO NOT FORGET TO CHECK "Apply to All"!  This wiill propagate the changes to all cards that are already selected to be accepted.

PLEASE, check Authorization Setup for EVERY CARD. In initial setup it is possible to overlook the fact that some cards are not setup to go to the live account that you are using.  Use Apply To All to correct.

Note:

1) For Dial-up: default dial-up numbers are programmed into CreditLine. If the phone number field is empty it will be auto-filled after you click OK in Merchant Setup.  If you already have phone numbers filled in, delete them before entering Merchant Setup to use the auto-fill feature.

2) For IP processing, leave Net Address field empty. You do not need to fill in the URL or the IP addresses anywhere in the program.  Net Address field is for advanced use only and does not need to be filled up.  You can ignore the net address/IP information provided by the processor - CreditLine will look that up automatically.

 

Click  "Merchant Setup" to setup the merchant account

Enter the requested values.

Click  "Ok" to save "Merchant Setup" dialog.

Click  "Ok" to save "Authorization Parameters" dialog.

Note: If you add any card types later you can open VISA dialog again, select "Apply to All" and click "OK". "Apply to All" will propagate the changes to all cards that are selected to be accepted.

Settlement Configuration

IMPORTANT: Please read Processor Setup for additional Processor Setup Information

The last step.

Click "Configurations" -> "Settlement Configuration"

Select "Default" and Click "Edit"  (AMEX setup will covered at the end of this section)

Adjust Batch Id if necessary. For a new account 1 is an appropriate starting Batch Id unless instructed otherwise by your processor. 

PLEASE, check Authorization Setup for EVERY CARD. In initial setup it is possible to overlook the fact that some cards are not setup to go to the live account that you are using.  

Note:

1) For Dial-up: default dial-up numbers are programmed into CreditLine. If the phone number field is empty it will be auto-filled after you click OK in Merchant Setup.  If you already have phone numbers filled in, delete them before entering Merchant Setup to use the auto-fill feature.

2) For IP processing, leave Net Address field empty. You do not need to fill in the URL or the IP addresses anywhere in the program.  Net Address field is for advanced use only and does not need to be filled up.  You can ignore the net address/IP information provided by the processor - CreditLine will look that up automatically.

 

Click  "Merchant Setup" to setup the merchant account settlement detail.

Enter the required fields. 

Click  "Ok" to save "Merchant Setup" dialog.

Click  "Ok" to save "Settlement Parameters" dialog.

Click  "Close" to close  "Select Payment Type" dialog.

For AMEX Split Settlement Setup please read AMEX Settlement Setup

IMPORTANT: Please read Processor Setup for additional Processor Setup Information

 

Step 5: Security (Optional)

From the menu click "Help"->"About Credit Card Manager"
The click "Security"
If correct password is entered (to be provided with software purchase) the following dialog is displayed .

Un-checking the function names will disable the corresponding functionality for security purposes.

Note: Please do not disable Software Key and Modem Clearances before emailing us for a new license. Thank you.

Last Step: Licensing

Please see Licensing Guide for more Information

 

Advanced Setup Options

Advanced options can be found in c:\911\data\911_CCV.ini file. Restart the server to apply. 

Don't forget to restart the CreditLine server to apply changes!