Guide To Errors For Paymentech 

911 SOFTWARE

Product: 911Software CreditLine

v 1.0 - 11/22/04

Note: it is always useful to check c:\911\data\ccv_log.txt for error messages 

Processor Support

Processor Support Contact Info

General Errors 

Guide to General Errors

Paymentech Specific Errors 

"ER: 412ERROR" ERROR 412 

This error indicates a problem in communications. Most of the time the problem is in the user name/password (extra spaces, capitalization, etc). The other cause could be a mismatch between the settlement and authorization merchant ids. Also you can try incrementing the batch id. Please call the processor support  to check your merchant account and the status of Paymentech network.